Call Center Services

Call Center Services

At Unit Infotech, we provide professional call center services designed to enhance customer engagement, streamline operations, and boost your brand reputation. Our team delivers exceptional support, ensuring your customers receive prompt, accurate, and empathetic assistance.

Our Call Center Services Include:

• Inbound Call Support
  Handling customer inquiries, complaints, and requests with professionalism and efficiency.
• Outbound Call Services
  Proactive outreach for sales, lead generation, and customer feedback collection.
• 24/7 Customer Support
  Round-the-clock availability to address your customers’ needs anytime, anywhere.
• Technical Support
  Expert assistance to resolve technical issues and provide guidance for product use.
• Telemarketing Services
  Targeted campaigns to promote your products and services effectively.
• Order Management
  Assistance with order placement, tracking, and updates to improve customer satisfaction.
• Helpdesk Support
  Multi-channel support for troubleshooting and resolving customer issues.
• Multilingual Support
  Serving customers in their preferred languages to cater to diverse markets.

Industries We Serve

Our call center solutions cater to various industries, including:

E-Commerce

Efficient handling of queries, returns, and order tracking.

Banking & Finance

Assistance with account management, inquiries, and transactions.

Healthcare

Appointment scheduling, patient support, and health service queries.

Retail

Support for promotions, loyalty programs, and customer queries.

IT & Software

Technical support and troubleshooting services.

Travel & Hospitality

 Reservation management and travel assistance.