Backend Process Outsourcing

Backend Process Outsourcing

At Unit Infotech, we offer comprehensive Backend Process Outsourcing (BPO) solutions designed to streamline operations, reduce costs, and enhance efficiency for businesses across various industries. Our team of experts takes care of your non-core processes, allowing you to focus on your core business functions and drive growth.

Our Backend Process Outsourcing Services Include:

• Data Entry and Management
  Efficient data entry services to ensure accurate and organized information management, enabling quick access and informed decision-making.
• Customer Support
  Providing multi-channel customer support services, including phone, email, and chat, to handle inquiries, complaints, and technical support, enhancing customer satisfaction.
• Order Processing
  Streamlined order processing services to manage inventory, track orders, and ensure timely fulfillment, contributing to improved customer experience.
• Document Management
  Digitizing and organizing documents to facilitate easy access and retrieval, helping businesses maintain efficient records management.
• Payroll and HR Services
  Comprehensive payroll processing and HR management services, including employee onboarding, benefits administration, and compliance management.
• Finance and Accounting
  Offering financial services such as accounts payable/receivable, bookkeeping, and financial reporting to ensure accurate financial management.
• Research and Analysis
  Conducting market research and data analysis to provide actionable insights that inform strategic decisions and business planning.

Industries We Serve

Our backend process outsourcing solutions cater to various industries, including:

E-Commerce

 Managing order processing, customer support, and data management to enhance operational efficiency.

Banking & Finance

Providing back-office support for financial transactions, compliance, and reporting to ensure smooth operations.

Healthcare

Supporting administrative tasks, data entry, and patient management to allow healthcare providers to focus on patient care.

Educational

Assisting educational institutions with student records management, data entry, and administrative tasks.

IT & Software

 Technical support and troubleshooting services.

Travel & Hospitality

Streamlining booking processes, customer inquiries, and documentation management for improved guest experiences.